My healthcare client list is broad, and includes physicians, nurses, leadership teams, technologists, IT professionals, lab professionals, pharmacists, and more.” - Allison Massari I speak on the patient experience, with robust content on resilience for healthcare professionals, while highlighting the profound impact that kindness has on patient care and also on our own well-being. I’m a burn survivor, sustained a traumatic brain injury, and I was raised by an oncology surgeon and nurse, so I deeply understand both perspectives of patient and provider. My goal is to alleviate stress, moral injury, and burnout, and to be an advocate for both patients and providers. I focus on nourishing the hearts of healthcare professionals, acknowledging their heroic work, and rekindling their passion for their mission in healthcare. “It is important that all people in healthcare-including those without direct patient contact-feel valued and recognized for their role in compassionate care. I am passionate about bringing this healing and hope to people, especially now. The keynote, and my story of being a burn survivor, is a perfect jumping-off point to discuss the mentality that is needed to overcome adversity, sustain hope, and move beyond what seems impossible. Either in-person or virtually, this format allows you to utilize my executive coaching skills and offers extra support for leadership and/or employees. Another option is to bring me back for a follow-up online event-a conversational Q&A to do a deep-dive on resilience or other topics requested. To provide specific support related to concerns or emotions that have arisen from the pandemic, I can stay after the keynote for a Q&A, or a fireside style chat with a leader or a moderator. We can foster overwhelming compassion, for ourselves and others, alongside the required courage. We can look to our creativity to reinvent ourselves and sustain our resilience, and reinforce a success-mindset. Professionals in the healthcare industry deserve our respect and support tremendously. Staffing issues as well as the great resignation have caused individuals to be asked to do more with less, and to work longer hours. However, now, many in our healthcare community are at the end of their bandwidth. With all of the tremendous challenges that the COVID-19 pandemic brought to the healthcare industry, a mindset of grit and bravery was necessary. Optional Content: Raise Patient Satisfaction Scores Inspire Patient Safety Through a Critically Acclaimed Survivor Story Receive Actionable Tools for Personal Development Honor Compassionate, Authentic Patient Engagement – Kindness Affects the Bottom Line Highlight the Patient Experience to Impact Patient Satisfaction Transform Patient Lives-The Art of Person-Centered Care℠ Self-Leadership: Having Personal Command in All Moments Reclaim Your Passion for a Life’s Work in HealthcareĪlleviate Burnout in Healthcare ProfessionalsĮncourage, Nourish, and Celebrate Your Healthcare Professionals Illuminate the Influence and Gift of EmpathyĪlleviate Pandemic-Related Concerns through a Q&A Content covered in Allison Massari’s healthcare keynotes (These can be for CEUs and CME):Īctivate Simple Concepts that Strengthen Resilience
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